Dear Customer
In line with the Arabia Insurance cooperative co. vision to achieve a high level of customers' satisfaction and our belief that customers’ complaints are one of the most important sources to develop and increase our level of service, Customer Care Department is entrusted with the responsibility of monitoring resolution of customers’ complaints in a highly professional manner that our customers deserve.
In case you have any complaint please give us the opportunity to help you by contacting us at one of the following:
Toll Free Number: 8001288888
Unified Number: 920005002
Email: care@aicc.com.sa
Website: www.aicc.com.sa
Social Media Accounts: @ARABIA_CARE
If you are visiting one of our branches, please ask to meet the customer Care representative who will receive your complaint and log it in the system. After this you will get a receipt containing the reference number, date of complaint and the expected date of its resolution.
Be assured that you are our main priority, and our “Arabia Care” team is ready to serve you.
For more information please see the picture below.
