Customers Complaints Procedure

In line with the Arabia Insurance cooperative co. vision to achieve a high level of customers' satisfaction and our belief that customer's complaints are one of the most important sources to develop and increase our level of service, Customer Care Department is entrusted with the responsibility of monitoring resolution of customer's complaints in a highly professional manner that our customers deserve.

In case you have any complaint please give us the opportunity to help you by contacting us at one of our channels.

How to contact us?

If you fail to get a satisfactory response, you may contact the following:

Official Work Hours from 8:30 to 4:30